forum problem

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Reed_Wei_Wei
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forum problem

Post by Reed_Wei_Wei » Thu Jun 14, 2018 3:29 pm

i m not able to login from my main ID
it says new password has been sended to my email but n my email there Is nothing
what to do?? :?: :cry: :cry: :cry: :cry: :cry: :x :x :x :x

:( :( :( :(

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LoneWarrior
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Re: forum problem

Post by LoneWarrior » Thu Jun 14, 2018 3:32 pm

Forums takes the first ever password you used while creating the account, even though you may have changed your game password many times.
The first password.
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Reed_Wei_Wei
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Re: forum problem

Post by Reed_Wei_Wei » Thu Jun 14, 2018 3:35 pm

that i know but it says that new password has been sended to email but nothing has been sended
:cry: :cry: :cry: :cry: :cry:

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PrincessPhoenix
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Re: forum problem

Post by PrincessPhoenix » Thu Jun 14, 2018 8:20 pm

The only way to resolve it would be for a forum admin to reset the password, but to do that you'd have to contact one in game from the account you would like the forum password reset for. Based on the timestamp of your topic here, there might not be one that's active in your time zone...

The forum password reset via email doesn't work because the forum email system isn't set up, as far as I'm aware.
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