Forgotten password.

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hchkrdtnmudkip
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Forgotten password.

Post by hchkrdtnmudkip » Fri Mar 09, 2018 6:04 pm

Hi,

I forgot my password for my account, and only thing i know about my account is account's email is princ.adas@gmail.com
I know that cuz i had verify email there, but in it there is not my nickname, birthday, password ETC. Can someone please help me finding my account?

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Hukora
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Re: Forgotten password.

Post by Hukora » Sat Mar 10, 2018 7:15 pm

You can only retrieve your password if you know the associated email account, account username, and date of birth you used to register for the account. If you do not know any one of these things, you cannot reset your password and the best thing to do is just to make a new account, unfortunately.

Moving this to questions section of the forums.

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PrincessPhoenix
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Re: Forgotten password.

Post by PrincessPhoenix » Mon Mar 12, 2018 12:42 am

To add onto the above, no staff except developers would have access to your account credentials in game, so we are also unable to assist in providing the information needed for resetting.

However, how long ago did you register your original account? If it was between May and December of 2016 it would have been lost in the server crash/rollback.
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hchkrdtnmudkip
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Re: Forgotten password.

Post by hchkrdtnmudkip » Sun Aug 12, 2018 12:18 pm

I only know my nickname, and email. I think i know password but it says its incorrect.

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PrincessPhoenix
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Re: Forgotten password.

Post by PrincessPhoenix » Sun Aug 12, 2018 7:59 pm

You can try search for your original nick in the player search to see if the account still exists. If it does then you can focus on trying to find the password, or using a password reset. If it doesn't show up then it was lost in the rollback, or, your original username may not be what you are remembering.
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Olmagon
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Re: Forgotten password.

Post by Olmagon » Mon Aug 13, 2018 3:15 am

Another rollback?Everyone is dying in them!

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LoneWarrior
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Re: Forgotten password.

Post by LoneWarrior » Mon Aug 13, 2018 3:22 am

Olmagon wrote:
Mon Aug 13, 2018 3:15 am
Another rollback?Everyone is dying in them!
No, PP is talking about the previous (and the only) Rollback.
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