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Re: How to report a bug.

Posted: Thu May 16, 2019 5:43 pm
by JumpyDragonYT
Pokemon legends is not recognizing my account when I try to reset my password. I know this is not for questions but I hope someone can help me.

Re: How to report a bug.

Posted: Thu May 16, 2019 5:44 pm
by JumpyDragonYT
Pokemon legends is not recognizing my account when I try to reset my password. I know this is not for questions but I hope someone can help me.

Re: How to report a bug.

Posted: Thu May 16, 2019 9:53 pm
by PrincessPhoenix
It is most likely that the birth date format on the password reset is incorrect because the help tip it presents is wrong. Try MM/DD/YYYY and not DD/MM/YYYY.

Re: How to report a bug.

Posted: Sat Jul 20, 2019 7:17 am
by Suckitup
There is a bug/glitch saying that I cannot chat with anyone during the game because "you have not verified your account yet" when I have. It does not allow me to say anything in any of the chats and I cannot pm either. I restarted, reloaded and tried using my phone instead but it still doesn't work. I also tried going back to the verification link that was sent to me before and clicking on that again but it still does not work. Please help! My account status also says "verified" btw. :?: thanks in advance.

Re: How to report a bug.

Posted: Sat Jul 20, 2019 9:16 am
by Nexus
Suckitup wrote:
Sat Jul 20, 2019 7:17 am
There is a bug/glitch saying that I cannot chat with anyone during the game because "you have not verified your account yet" when I have. It does not allow me to say anything in any of the chats and I cannot pm either. I restarted, reloaded and tried using my phone instead but it still doesn't work. I also tried going back to the verification link that was sent to me before and clicking on that again but it still does not work. Please help! My account status also says "verified" btw. :?: thanks in advance.
Sounds like a chat ban to me.

Re: How to report a bug.

Posted: Sat Jul 20, 2019 12:17 pm
by Suckitup
Nexus wrote:
Sat Jul 20, 2019 9:16 am
Suckitup wrote:
Sat Jul 20, 2019 7:17 am
There is a bug/glitch saying that I cannot chat with anyone during the game because "you have not verified your account yet" when I have. It does not allow me to say anything in any of the chats and I cannot pm either. I restarted, reloaded and tried using my phone instead but it still doesn't work. I also tried going back to the verification link that was sent to me before and clicking on that again but it still does not work. Please help! My account status also says "verified" btw. :?: thanks in advance.
Sounds like a chat ban to me.
I don't remember getting chat banned... Could you check?

Re: How to report a bug.

Posted: Sun Jul 28, 2019 12:41 am
by SweetMelancholy
Hi, Good Morning.

I'm SweetMelancholy in-game. I bought a gold gengar now it has 155 speed at intermediate tourney. But everytime i was against another Gengar user his/her gengar attacks first but i know the speed of my gengar is faster cos i have 20 speed + a speed nature and it is also gold. Is it a bug? If so, can you please fix it? Because it is a game changer when you are in battle with another trainer.

Hoping for your response with this issue,

Thank you and God Bless! Have a Nice day!