Search found 4041 matches

by PrincessPhoenix
Thu May 16, 2019 9:53 pm
Forum: Error reporting
Topic: How to report a bug.
Replies: 182
Views: 27716

Re: How to report a bug.

It is most likely that the birth date format on the password reset is incorrect because the help tip it presents is wrong. Try MM/DD/YYYY and not DD/MM/YYYY.
by PrincessPhoenix
Thu May 16, 2019 9:50 pm
Forum: Error reporting
Topic: Daycare bug
Replies: 7
Views: 105

Re: Daycare bug

I don't know their schedules anymore but I do know that they are very busy irl, and possibly may not even check PL-related messages until the weekend.
by PrincessPhoenix
Wed May 15, 2019 7:58 pm
Forum: Questions
Topic: What date it will be online.
Replies: 19
Views: 282

Re: What date it will be online.

Only a developer can renew the SSL certificate, and I'm hoping it would have been done faster but all we can do is wait for one of them to do so. I don't really know their schedules anymore so it can be a few more hours or it can be days :s
by PrincessPhoenix
Wed May 15, 2019 7:57 pm
Forum: Questions
Topic: Account Retreival
Replies: 1
Views: 28

Re: Account Retreival

Unfortunately staff don't have the ability to manually reset game account passwords. The only way it can be done is through the password reset field on the login page.
by PrincessPhoenix
Wed May 15, 2019 7:53 pm
Forum: Questions
Topic: The Progress the Legends Make.
Replies: 6
Views: 86

Re: The Progress the Legends Make.

The cert has no real relation to progresses saved or database storage so any progress made in game will still be saved. The SSL certificate allows the game to use the https encrypted connection instead of http and that's pretty much all it does. When the browsers detect an expired certificate it wil...
by PrincessPhoenix
Wed May 15, 2019 7:43 pm
Forum: Error reporting
Topic: Daycare bug
Replies: 7
Views: 105

Re: Daycare bug

Only a developer can renew the SSL cert. So we have to wait for them.
by PrincessPhoenix
Wed May 15, 2019 7:05 am
Forum: Error reporting
Topic: Daycare bug
Replies: 7
Views: 105

Re: Daycare bug

The chat server may not work properly until the SSL cert is renewed since it requires SSL connection. Basically the game will behave as if you're chat banned- so features like tournaments, all daycare and egg functions, chatting and PvP won't work or will work poorly.
by PrincessPhoenix
Tue May 14, 2019 9:44 pm
Forum: Error reporting
Topic: Privacy error
Replies: 2
Views: 50

Re: Privacy error

I had posted an announcement about it several minutes before you posted this viewtopic.php?f=6&p=81241#p81241
by PrincessPhoenix
Tue May 14, 2019 9:42 pm
Forum: Error reporting
Topic: Huge bug
Replies: 4
Views: 56

Re: Huge bug

It will be renewed whenever the developers renew it (it is night in the timezone of the one that usually renews it so it might be several hours).

The option to proceed appears after you click on the "advanced" or "details" link on the bottom of the text (depending on your browser).
by PrincessPhoenix
Tue May 14, 2019 9:25 pm
Forum: Announcements
Topic: General Updates/Changelogs
Replies: 33
Views: 21381

Yes the SSL Cert has expired

Just letting you all know that the SSL Certificate (it allows the game to use https) has expired and so you'll all most likely see connection errors or browser warnings until the developers renew the certificate. If you want to still play during this time you can click on the advanced button and cho...